Ping Express is a money transfer company that facilitates money transfers to over 10 African countries from Europe and North America. Depending on the country you are sending money to, you can transfer your funds for free or at a very low cost.
Ping Express was created out of a burning desire to make it easier for everyone to make a meaningful impact on the lives of family and friends by sending some money to help pay tuition, buy medicine, food and clothing. Our free and very low transaction fees saves our members money and puts more money in their beneficiaries’ pockets through highly efficient delivery of funds.
Ping Express should not be mistaken for another money transfer service Ping Money, which is a money transfer service from the United Kingdom to The Gambia.
How Ping Express Works
As with all money transfer services, you first need to sign up for the service. You can do this on its website or on its apps, Android and iOS. You need to submit your personal information, email address, and password. In case you have a referral code, you will be able to submit it during the signup process.
For Ping Express to meet its regulatory requirements, you are required to provide proof of identity card once or after the expiration date of your current identity card. Accepted documents for identity verification are international passports, driver’s license and other identity cards issued by government officials. Once you are verified, you will then be able to send money to your loved ones.
How to Pay for Ping Express Money Transfer
There are two options available to you to make payment for your money transfers: debit card and ACH funds transfer from your bank account. ACH is a bank-to-bank money transfer that is processed through the Automated Clearing House Network. There is no Ping Express transfer limit on amount you can transfer.
How Will Your Recipient Receive Ping Express Transfer?
Ping Express allows you to send money to your recipient’s bank account and mobile money wallet. The company also supports a non-monetary remittance by allowing you to send airtime to your loved ones’ mobile number. Note that when you send airtime top-up, your recipient will not be able to exchange the airtime for cash. They can use the airtime top-up for talk-time or data bundle.
How Long Does Ping Take to Transfer Money?
Ping Express transfers to a bank account may take between 1–3 days depending on factors such as the receiving bank, the day of the week, the time the transfer was made, etc. However, money transfers to mobile wallets and airtime top-up are instant.
Ping Express Fees and Exchange Rates
Ping Express offers free money transfers or low cost money transfers depending on the country you are sending the money to and the amount. If you send 200 GBP to Kenya or Ghana, your fees will be 0 (zero) but if you send the same amount to Senegal, you will pay 2.99 GBP in fees. You will know whether your transfer will be free or low cost after you select the country you are sending the money to. Ping Express promises excellent exchange rates compared to other money transfer services.
Ping Express can afford to charge very low fees as we offer only a digital approach without paying agents any additional commissions and fees. Ping Express saves you money and makes your dollar work more.
Supported Countries
You can send money from 27 European countries, which includes the UK, Belgium, Spain, Germany, France, Austria, Sweden, the Netherlands, Austria, Italy, and North America (Canada, and the US) to these African countries: Benin, Burkina Faso, Cameroon, Ghana, Guinea, Guinea-Bissau, Ivory Coast, Kenya, Mali, Nigeria, Rwanda, Senegal, Tanzania, Togo, and Uganda.
Is Ping Express Safe?
Ping Express is a genuine company that has been in the money transfer industry since 2014. In the UK, it is authorised and regulated by the Financial Conduct Authority (FCA) under the Payment Service Regulations 2017.
All transactions are secured using 256-Bit SSL Security Encryption tools. The company does not store the senders’ debit card details on the Ping Express system. Therefore, your debit card details are anonymous to any external party.
Ping Express Reviews
Ping Express has a score of 3.7/5 on Trustpilot. At the time of writing this review, 77% of customers were satisfied with the service, while 4% expressed dissatisfaction. Common complaints from unhappy customers include transactions pending for days without reason, unreachable customer service despite using provided contact numbers, and disabled accounts before transactions are completed. You can also read customer reviews on Ping Express Facebook review page.
Further Information
- Ping Express contact numbers: California: +1 (289) 5692030, UK/EUROPE: +44 20 8080 3224, Germany: +49-96467984900
- Ping Express on Facebook
- Ping Express on Twitter