Juba Express is an international money transfer company that enables people to send money in cash, bank account or mobile money to 23 African countries. The countries include Benin, Ethiopia, Mali, and Morocco.
Advantages of Using Juba Express
Some of the benefits of using Juba Express are:
- When sending money with Juba Express, your recipient doesn’t need to have a bank account
- Your recipient can receive cash or mobile money instantly
Disadvantages of Using Juba Express
However, you need to be aware of the following:
- Juba Express has not smartphone app
- You can only send money by visiting Juba Express agent in your location
- Payment options are very limited
How Juba Express Works
To register with Juba Express, you need to visit one of Juba’s authorized agents and submit valid ID card and details of your recipient. You will then hand over cash or check to the agent (the amount you want to send and the transfer fee). You will receive your transaction details and the recipient will receive a call or a text from Juba Express.
How Can I Pay for My Transfer With Juba Express?
One of the disadvantages of using Juba Express to send money to Africa is their limited payment options. You can only fund your transfer with cash or checks. Checks, however, are only being accepted at selected offices in selected countries. Other payment options such as debit card, credit card, and bank transfer are not supported.
How Do I Receive Money From Juba Express?
Your recipient can receive the funds in cash or via their bank account. In selected countries, mobile money is also a receiving option. Mobile money for Juba Express is operational in Tanzania (Vodacom M-Pesa), Uganda (MTN & Airtel), Kenya (M-Pesa, Airtel & Equitel), Ethiopia (Hellocash), Zambia (MTN), Ghana (MTN & Airtel), Senegal (Tigo, Orange & E-money) and Nigeria (Vcash).
How Long Does It Take To Receive Money From Juba Express?
Cash and mobile money are usually instant. Using a bank account may take up to 3 days.
How Much Does It Cost to Send Money With Juba Express?
If you want to send 500 GBP to Tanzania, your fee will be 30 GBP. However, other services such as Paysend will charge 1.50 GBP to send the same amount to Tanzania.
Juba Express adds a markup on the exchange rate to make profit and cover for its operational cost. The exchange rates that are on the site are updated every 30 seconds and are sourced from 10 different sources around the world.
Is Juba Express Safe?
Juba Express is regulated in the UK and Uganda where its main offices are located. it operates in partnership with reputable banks and mobile money providers such as GTBank, Banque de Dakar, Banque de Abidjan, Vodacom, and Safaricom. Juba Express uses physical, electronic or procedural security measures to protect your information against loss or theft, unauthorized access, disclosure, copying, use or modification.
Which Countries Can I Send Money to With Juba Express?
Countries where you can send money to in Africa are the following: Benin, Burkina Faso, Cameroon, Central African Republic, Chad, Congo-Brazzaville, Ivory Coast, Democratic Republic of the Congo, Ethiopia, Gabon, Gambia, Guinea, Guinea Bissau, Kenya, Mali, Mauritania, Morocco, Niger, Nigeria, Senegal, Somalia, Togo, Uganda, and Western Sahara.
Juba Express Reviews
It is very difficult to find independent reviews online of its services. The company has no page on Trustpilot, which is one of the leading independent review sites online today.